Blume Maternity Care

PRIVACY POLICY

At Blume Maternity Care, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia.

1. Information We Collect

We collect only the personal information necessary to provide our services and respond to your inquiries. This may include:

Your name
Contact information (e.g., email address, phone number)
Preferred appointment dates or general service inquiries

Please do not include personal health information (PHI) when contacting us via our website or by email. Health-related information will only be collected through secure and appropriate channels as required for care.

2. How We Use Your Information

We use your personal information to:

Respond to your questions or requests
Assess eligibility for care
Communicate with you about our services
Improve our website and service offerings

We do not sell or rent your personal information under any circumstances.

3. Sharing Your Information

We do not share your information with third parties unless:

You have provided consent
It is required by law
It is necessary to protect the rights, safety, or property of our clients, staff, or the public

If we use service providers (e.g., booking systems or communication tools), they are contractually required to follow appropriate privacy and security standards.

4. Data Retention and Storage

In compliance with PIPA, we store your personal information securely using both physical and electronic safeguards to protect it from unauthorized access, use, or disclosure.

Retention Period: Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and professional regulations. Once the information is no longer needed, it is securely destroyed, erased, or anonymized.
Retention of Personal Information: As per PIPA, if personal information has been used to make a decision that directly affects you, we will retain that information for at least one year after its use to allow you a reasonable opportunity to access it.
Secure Storage: We employ administrative, physical, and technological safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification.

5. Your Rights

Under PIPA, you have the right to:

Access your personal information
Request corrections to your information
Withdraw consent for the use of your personal information (subject to legal and contractual limitations)

To exercise these rights, please contact us directly.

6. Contact Us

If you have any questions about this Privacy Policy or how we manage your personal information, please contact:

Blume Maternity Care
Email: blumematernitycare@gmail.com
Phone: (236) — 450 —1372
Mailing Address: Unit #201 — 15149 56 Ave Surrey, BC, V3S 9A5